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Wholesale Information

Wholesale Customers

Terms for Wholesale Orders

Retailers seeking a wholesale relationship must meet specific criteria, including:

New Accounts:

  • Opening Order—minimum $250
  • Payment due prior to order shipment
  • Blanket Certificate of Resale with Sale Tax Number prior to shipment/delivery.

Established Accounts:

  • Re-order—minimum $100
  • Payment due prior to order shipment

Submission of Orders/Payment Type

Wholesale orders are submitted via email to stillwatersfarm@bellsouth.net.  Reference WHOLESALE ORDER in the subject line and give complete contact information including billing address, in the body of the email.  A paypal invoice is generated and retailers may pay using their paypal account or by credit/debit card.


While we are sensitive to each retailer’s territory and customer base, we cannot guarantee exclusivity.

Lead Time/Shipping/Delivery

Most items are made to order.  Therefore, unless otherwise notified items are ready to ship or deliver within 2 weeks of order placement.  Items can be delivered within a 10 mile radius of the farm for a $10 charge.  Orders that are shipped are sent via USPS Priority, FedEx Ground, or UPS Ground, whichever is most economical.

Returns and Exchanges

Returns or exchanges must be made within 10 days of shipping/delivery date.  Shipping fees and a 20% restocking fee will be charged for returns or exchanges.  All products must be returned in original, unblemished, salable condition.

Damaged Products

Damaged products must be reported within 24 hours of delivery and will be eligible for exchange only for same or similar item(s).

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